What Information Do We Collect?
When you register and use services on the 342 platform, we collect the following types of information:
Account & Identity Information
Full name, mobile number, email address (if applicable), and national ID or passport number (for KYC verification). This information is used for account management and identity verification.
Payment & Transaction Information
For transactions processed via bKash, Nagad, or Rocket, we record the ৳ BDT amount, timestamp, and reference number. Full mobile banking PINs or passwords are never collected or stored.
Device & Browser Information
IP address, device type, operating system, browser version, and screen resolution are collected automatically. This helps ensure platform performance and security.
Usage Data
Usage statistics — such as time spent in each game or section, login frequency, and betting patterns — are used to improve our services.
How Is Your Information Used?
342 uses the information it collects solely for the following purposes:
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To process deposits and withdrawals smoothly and to maintain accurate transaction records.
- Service Improvement: To review user experience and improve platform performance and design.
- Fraud Prevention: To detect suspicious activity and prevent fraud and unauthorized access.
- Customer Support: To verify necessary information for troubleshooting and providing support.
- Legal Obligations: To retain information necessary for compliance with applicable laws and regulations.
342 never sells personal information to third parties for marketing purposes.
What You Need to Know About Cookies & Tracking
The 342 platform uses cookies and similar technologies. Cookies are small data files stored in your browser.
What Are Cookies Used For?
- To keep your login session active.
- To remember your language and display preferences.
- To maintain the platform's security standards.
- To analyze service performance.
Cookie Controls
You can disable cookies through your browser settings, though this may limit some platform functionality. We seek user consent before using any tracking technology beyond essential cookies.
How Long Is Data Retained and How Is It Secured?
Retention Period
All data is retained for as long as your account remains active. Upon account closure, information required to meet legal obligations may be kept for a defined period, after which it is securely deleted.
Security Measures
342 has implemented the following measures to protect user data:
- All data transfers are secured with SSL encryption.
- Passwords are stored as hashes — they cannot be read by anyone directly.
- Regular security audits are conducted on our servers.
- Restricted staff access — only authorized team members can view user data.
- Suspicious login activity is monitored, and accounts may be temporarily locked if necessary.
However, no technology is completely foolproof. Should a security incident occur, we will notify affected users as promptly as possible.
Third Parties & User Rights
Sharing Information with Third Parties
342 shares information only in the following limited circumstances:
- Payment Providers: Information shared with bKash, Nagad, and similar services for transaction processing.
- Game Service Providers: Authorized software providers for running Live Casino or slots games.
- For Legal Requirements: Data may be disclosed in response to lawful requests from government authorities, in compliance with applicable law.
User data is never sold to any third party for marketing or commercial purposes.
User Rights
Every user of 342 has the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: Contact our support team to correct any inaccurate information.
- Right to Erasure: You may request account closure and data deletion, though certain information may be retained for a specified period due to legal obligations.
Policy Changes & Contact
Policy Changes
342 reserves the right to update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and the updated date will be shown at the top of the page. Continued use of the platform will be considered acceptance of the updated policy.
Contact Support
For any questions about our Privacy Policy, or to request corrections or deletion of your data, please contact our support team at: [email protected]
For More Information FAQ Section View or Terms & Conditions Page Read.